Wendy’s @ 55th & Keystone, Indianapolis No way to ensure this gets to the correct person as you cannot obtain a list of franchise owners for this chain. I am the only person in the lobby waiting at the counter to order. I did not see any cars in the drive through but there could have a couple – I just know that I could not see a car as far back…
Category: WENDY’S OLD FASHIONED HAMBURGERS UNIT
Discrimination and a hostile place
Lanna S she is so rude and she don’t have ethic………
Restaurant is closed
Restaurant opened finally for 3 days and is now closed again! Why renovate a restaurant and then close it?
Employee who answered the phone was VERY VERY rude.
I placed an order through the app not realizing the restaurant closed early. There was no indication on the app that they closed early. I understand it is difficult to get workers right now, but I cannot believe how rude she was! We have had issues at this Wendys several times and will not be returning at any time. Unbelievably unprofessional
Unpaid for injury
I had a slip and fall on 08/10/2019 in Tarboro, NC. I thought injury was minor but turned out I have two herniated discs because of this. My claim was denied, of course, and I am still dealing with injury in which I didn’t get compensated for. This is an injury I have to live with for the rest of my life and this franchise has left me in pain, still needing…
I was charged for items not received.
At Wendy’s, Leland, NC, 6/26/’21: I ordered Apple Pecan Salad with the apples and cheese on the side. I said it several times, including again at the pay window, correcting the clerk when she made it sound like extra cheese and apple. I told her, “No. Just put the cheese and apple that go with the salad, on the side.” Still, after all these repetitions, they came in the salad. No sides.…
Inappropriate crew and manager
Wendy’s on Madison Hwy in Valdosta Georgia has a very colorful crew working during lunch hours. To go there once is to never return again. The manager was leading an inappropriate conversation with the employees about gay men and their sex habits. Mine you…she was very masculine and gay looking herself. It was despicable. The d**k word was used. The customers ordering at the counter were totally being ignored. Some walked out.…
Management and Ownership lack of customer service
The 11th Avenue location in York Pennsylvania has the poorest customer service and the location states they are open for dine in but the doors are locked. This location is usually filthy and the majority of the staff are rude and very unprofessional. (more…)
Poor customer service
Sunday, August 23, 2020 Wendy’s in Orland Park, Illinois not adhering to mandatory mask order. Dining room is not open so you can only go through the drive thu. Employees are always getting the orders wrong. If you ask for fresh food, they give you reheated food, so then it is hard and barely edible. I had a plan crispy chicken sandwich. The paper they used to wrap my sandwich looked re-used…
