Dear Sir/ Madam:
Just writing to make a complaint because the owner/manager of this particular franchise does not care about any problems at the Wendy’s, 102 W. Second Street, Davison, MI 48423. I was a real lover of Wendy’s burgers until I moved close to this one and they have NEVER gotten a take out order right for me. Even if I go inside for a take out order so I can check it, it is still wrong and I have to go back up to the counter and get another one. I quit going there about a year and ½ ago because of this problem, but then decided to give them another try when I heard it was under new management. Alas, that did no good at all. One time I was the only customer and they didn’t get the order right. My entire family has quit using the Wendy’s because my son-in-law ordered a chicken sandwich and was given something entirely different. I am spreading the word around the area because I am sick and tired of the situation. I see that it is never very busy because I suspect we are not the only ones with this issue at this particular franchise. In my last 20 visits, there may have been 1 or 2 that were partly correct, except if you say no cheese, they ALWAYS put cheese on your burger. I am taking my complaint to facebook and will be advising everyone not to expect a correct order from here. I guess today was the straw that broke the camel’s back. Ordered a #1 with mustard and onions and got a deluxe with lettuce, tomato, onions and mayo. AND there was no one else in line!!!!!!!!!!!!!!! Also, if you could send me the owner’s name for this franchise, I would like very much to take this up with him or her. 102 W. Second Street, Davison, MI Thanks in advance for reading my rant, but don’t know of any other recourse then to stay away from them……
Andrea Bednarski
4026 Horizon Drive
Davison, MI 48423
810-412-4271
PS: I know that mistakes can be made anywhere, especially in fast food, but EVERY TIME?????
