I am a member of Greenfield Planet Fitness owner ToM Sullivan. I froze my membership and they charged me in OCt. I have lost my work and I haven’t been to PF in 9 months. I am at risk and cannot come. The General manager and district manager refuse to give me my money back. Holly and Candice. I want to file a complaint against the Greenfield and Gardner Planet Fitness.
Tag: Fitness Franchises
Lack of Professionalism
On multiple occasions in the past, whenever there has been a change to the billing practices, I have been told “We sent you a notice.” Each time, I have received nothing. So I verify my contact information and let it go. This time, due to an unannounced delay in billing the annual membership fee, the gym has cost me fees on my account. And in the times of COVID low funds, this…
