I went into 7-11 this morning before work, waited almost 10 minutes in line watching two other workers walking around doing other stuff until I finally asked if someone could help. There were about 4 other people in line behind me. The lady behind me was also complaining. After asking for help one of the ladies spoke loudly saying WE ARE BUSY you need to wait. The other lady worker kept giving…
Tag: customer service
customer service for the people with hearing disability
Went in the 23018 hwy 202 Anniston al location. I explained to Rachel and lauren I am deaf and I read lips would they pull mask down. Lauren was helping me and there was glass between us and I was not close to it. She blatantly refused. What was also so frusterating was that Rachael had her mask pulled down exposing her nose and top lip. I know she needed a breather…
Lack of accountability, integrity, honesty by gym representative.
Due to COVID, I lost my income, so I cancelled my membership in person at my location in Hadley, MA. There were two reps at the counter and said it was simple and done. I thought it was great that it was so easy. Less than a month later, I was billed the monthly fee again. I returned to the gym and spoke to a different person at the counter. At first,…
